Privacy Policy

Effective Date: 08/08/2025

At Sacred Stories Counseling, your story is sacred and so is your privacy. Whether you are exploring our website or beginning your healing journey with us, we want you to feel safe, informed, and supported every step of the way. This policy explains how we collect, use, and care for your information.

Who We Are

Sacred Stories Counseling is a Black woman-owned, queer-affirming therapy practice in Chicago, IL. We offer in-person and virtual services for BIPOC, LGBTQ+, and other historically marginalized communities. Our work is rooted in cultural humility, relational care, and deep respect for each person’s lived experience.

What Information We Collect

We collect information in a few ways:

● When you reach out to us

You may share your name, email address, phone number, and any details included in your message or inquiry form.

When you schedule or begin services

You may be asked to complete intake forms that include personal, clinical, and insurance-related information.

● When you visit our website

We may collect anonymous information like the type of device you are using or which pages you visit. This helps us understand how people use our site and how we can improve it.

We do not sell or share your personal information with advertisers or outside marketers.

● How We Use Your Information

Your information is used only for the purposes of:

● Responding to your messages or scheduling needs

● Coordinating therapy services and consultation

● Managing intake and care documentation

● Improving the quality and accessibility of our website

● Our focus is always on your care, not on your data.

How We Protect Your Information

We use HIPAA-compliant systems and secure platforms to safeguard any personal or clinical information you provide. Our website is SSL encrypted. Access is limited to essential team members who are trained in data privacy and ethical care.

Cookies and Analytics

We may use cookies or analytics tools to track general site activity. These tools help us understand what pages are visited most often and how we can make the site more helpful. They do not collect identifying information. You can turn off cookies at any time in your browser settings.

External Links

We may link to other tools like our scheduling or client portal. These platforms have their own privacy practices. If you choose to use them, we recommend reviewing their policies for more details.

Your Rights

You have the right to:

● Ask what information we have about you

● Request corrections or updates

● Request that we delete your information

● Decline to provide personal information if you choose

We will always honor your preferences and answer your questions with care.

Have Questions?

We are here to help. If you have questions or concerns about how your information is used, you are welcome to reach out.

Sacred Stories Counseling

Millennium Park Plaza, Chicago, IL 60601

[email protected]